Page 7 - 2025-2026 Social Events Banquet Menus
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Q&A







              Do we have to use your preferred vendors?


              We have hand-picked our preferred vendors not only because of their high quality performance with
              exceeding expectations, but also because they are experienced in working at our facility.  With that said,
              you may choose to bring in your own vendors.  All sub-contractors are required to abide to our etiquette
              rules and regulations.


              When and where do we get ready?


              The Rose Garden comes with two private dressing rooms to use between 7:30am-11:00pm.  No hair
              and make-up services are permitted in these rooms.


              Will someone be present during our event?


              The  Catering  Sales  Director  and  Catering  Assistant  will  guide  you  through  the  planning  stages.
              They  will be your main contacts through phone calls and emails.  The planning process includes 2
              follow  up  appointments to discuss and finalize ceremony and reception set up, menu selection, bar
              arrangements, event outline, the floorplan and final payment arrangements.  A “Reception Coordinator/
              Banquet Captain” is  present  at  your  reception  only.    We  recommend  that  you  hire  a  professional
              wedding coordinator to assist you with your ceremony needs.


              How fast do you fill up?


              On average, we reserve 8 weddings per month.  Please call for availability.


              How do I reserve the room?  Is a retainer required and when is the


              balance due?


              A  $1500.00  retainer  and  signed  reservation  contract  is  required  to  book  space.    The  retainer  is
              nonrefundable should your event cancel at any time.  The final balance is due 72 hours prior to your
              scheduled event with cash, cashier’s check, money order or credit card. Retainers are not transferable.
              The retainer is applied towards your final payment.


              Can I get an estimate of charges?


              Yes.  Consultations are done by appointment only.  The Catering Sales Director will provide you with
              an estimated cost for your wedding which will include all food, beverage, rental fees, service charge and
              sales tax.





         www.timbercreekballroom.com                                                                                   7
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